1. Terms and Conditions (AGB)
- Scope: These Terms and Conditions apply to all contracts, deliveries, and other services provided by sense2sort in the field of sorting and sensor technology.
- Contract Conclusion: A contract is concluded when the customer places an order, and sense2sort confirms it.
- Prices and Payment Terms: Prices are stated net of VAT. Payment is due within 30 days of invoice receipt, unless otherwise agreed.
- Delivery Terms: Delivery is ex-works. The customer bears the shipping costs, and delivery times are individually agreed upon.
- Right of Withdrawal and Return Policy: Business customers do not have a statutory right of withdrawal. Private customers have a withdrawal period of 14 days, and returns are possible by prior arrangement.
- Warranty and Liability: The statutory warranty provisions apply. Liability is limited to intent and gross negligence.
- Data Protection: Personal data is processed in accordance with the GDPR. For more information, please refer to the Privacy Policy.
- Final Provisions: German law applies. The place of jurisdiction is the location of sense2sort.
2. Privacy Policy
- Data Collection and Use: sense2sort collects and processes personal data for contract fulfillment and customer service. Data is stored only as long as required by law or for the relevant purpose.
- Legal Basis for Processing: Data processing is based on contract fulfillment or user consent as per Article 6 GDPR.
- User Rights: Users have the right to access, correct, delete, and restrict the processing of their data and to file a complaint with a supervisory authority.
- Data Sharing with Third Parties: Data is only shared with third parties for contract fulfillment, e.g., with shipping or payment service providers.
- Cookies and Tracking Technologies: Cookies are used to ensure website functionality and analyze user behavior. More details can be found in our Cookie Policy.
- Contact Information: Privacy-related inquiries can be directed to the Data Protection Officer at [email address].
3. Imprint (Impressum)
- Company Information: Name: sense2sort GmbH; Address: [Insert address]; Contact: [Insert phone number and email address].
- Authorized Representative: Managing Director: [Name].
- VAT ID: [Insert VAT ID].
- Commercial Register: Registered in the Commercial Register of the District Court of [Insert court] under Registration Number [Insert number].
4. Cookie Policy (Consent Banner)
- Cookie Use Declaration: This website uses cookies to ensure basic functionality and improve the user experience. You can adjust your consent settings anytime via the banner.
- Opt-in/Opt-out: Visitors can choose to accept or decline cookies for tracking and analytics purposes.
5. Right of Withdrawal
- Withdrawal Right for Consumers: Private customers have a 14-day withdrawal right. Business customers do not have a withdrawal right.
- Withdrawal Consequences: In the event of a withdrawal, any received services must be returned. Return shipping costs are borne by the customer unless otherwise agreed.
6. Disclaimer
- Content Responsibility: All website content is created with the utmost care. However, sense2sort does not guarantee the accuracy, completeness, or timeliness of the content.
- External Links: sense2sort is not responsible for the content of external websites linked from this site.
- Liability for Damages: sense2sort’s liability is limited to direct and indirect damages caused by the use of the website, except in cases of intent and gross negligence.
7. Shipping and Payment Terms
- Shipping Information: Shipping is ex-works, and the customer bears the costs. Delivery times are individually agreed upon and confirmed in writing.
- Payment Methods: Payment is made via bank transfer unless otherwise agreed. In case of delayed payment, sense2sort is entitled to charge late fees.
8. Terms of Use for Online Services (Optional)
- Access and Use: User accounts are accessible only to registered users, who are responsible for the security of their credentials.
- Content Responsibility: sense2sort reserves the right to remove content that violates legal provisions or terms of use.
- Termination: sense2sort may suspend or delete user accounts in cases of misuse or violation of terms.
9. Service Level Agreement (SLA) (Optional)
- Availability Guarantee: sense2sort guarantees 99% service availability per month. Customers may request a refund in case of non-fulfillment.
- Response Time: In case of disruptions, sense2sort guarantees a response time of max. 4 hours on working days.